What is your refund policy? If something is not done to your expectations, please let us know. We stand behind our work and will rectify […] - April 2, 2020 by superduper
Can I trust my cleaning professional? All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that […] - April 2, 2020 by superduper
Is my billing information kept safe and secure? Our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit […] - April 2, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - April 2, 2020 by superduper
Do the cleaning professional go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - April 2, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - April 2, 2020 by superduper